Evelyn started working as a Receptionist in the Property Management Department of Real Estate at the age of eighteen and has worked in Property Management ever since. Not many people in Melbourne have the vision nor the feel for the rental market that she does.

Evelyn’s skill set has been honed by countless dealings with Tenants and Landlords over the years. Listening to their problems and empathizing with them endows you with a psychological understanding you can’t get anywhere but at the coalface of the rental process, she says.

She maintains the most important part of her job is diplomacy, and her diplomatic skills are enhanced by her experience. She is an emissary between Landlord and Tenant and has a keen appreciation of a property owner’s financial prerogatives and a tenant’s concerns. “Sometimes I’ll sit with a client for an hour, just talking. You’d be amazed how much easier it is to smooth out someone’s troubles when you’ve taken the time to get to know them.”